Shipping, Return & Refund Policy

Delivery Charges

esse.in delivers free for all orders across India.

Payment options of Cash on Delivery (COD) and Online Payment can be used to place orders on www.esse.in.com

For international shipping, please write to info@esse.in. and we will revert with the terms and conditions.

Delivery Time

All orders are despatched within 4-7 business days of order placement and should reach within 6-9 business days.

Business days exclude public holidays and Sundays.

Return Process

Returns can be placed by sending a message through contact form, or via email.

In the message, please include order number, product name, product size and the reason for raising a return for the item.

Return Policy

All orders can be returned within 7 days from the date of delivery.

Orders for which packaging is damaged, or seal broken should not be accepted. Any such consignment, if accepted, cannot be returned.

Items will be considered for return only if product/price tag is intact, and the product has not been used/washed/damaged.

The item to be returned should be packed properly and handed over to the courier person.

 All items returned go through a quality check by our quality team. The acceptance of the returned item will be informed to you via an email within 1 business day from receiving the return consignment.

Refund Policy

Your refund will be processed within 2 business days of return acceptance email confirmation through same mode. 

Cancellation Policy

Orders can be cancelled any time before shipping.